A Cold Box will provide up to 48 hours of temperature control during transit. If the temperature is above 75 degrees at your recipient's destination, please add a Cold Box to your order. For destinations outside the New York tri-state area, please select an Express shipping option as well. This is necessary as the Cold Box only provide 48 hours of cold power. When the temperature is unusually hot, (i.e. above 90 degrees), we may have to hold your order until the weather cools down.
STUBBORNLY OLD FASHIONED SINCE 1923 NEW YORK ARTISANAL SINCE 1923 LOCAL AUTHENTIC FRESH GREENWICH VILLAGE
100 years of chocolate making experience
Hand-crafted in small batches for exceptional taste and superior quality
Factory freshness and quality guaranteed
Kosher Certified by the Orthodox Union
Frequently Asked Questions
What makes Lilac Chocolate the most luxurious handmade chocolate?
Manhattan's Oldest Chocolate House, preserving the heritage and traditions of old-school, hand-crafted chocolate for almost 100 years. Using original recipes and old-world cooking methods from the 1920's, Li-Lac Chocolates are still made by hand in small batches for exceptional quality and superior taste.
How do you keep the chocolates from melting during shipping?
A Cold Pack will provide up to 48 hours of temperature control during transit. If the temperature is above 75 degrees at your recipient's destination, please add a Cold Pack to your order. For destinations outside the New York tri-state area, please select an Express shipping option as well. This is necessary as Cold Packs only provide 48 hours of cold power. When the temperature is unusually hot, (i.e. above 90 degrees), we may have to hold your order until the weather cools down.
What is your return policy?
We guarantee you will be completely satisfied with your purchase of Li-Lac Chocolates. Your order is guaranteed to arrive in perfect condition at the shipping address provided, and if you are not completely satisfied with the quality or freshness of any item, please contact us within (5) days of receiving your order and we will replace it free of charge. Read all the details of our Return Policy.
Can you deliver same day in New York City?
If you are looking to have chocolate delivered the same-day in New York City, you can order from one of our delivery partners for fast, reliable service. We partner with several professional delivery services including Uber Eats, Mercato, DoorDash, and shopIN.nyc. To place an order for same-day delivery, please order directly through one of these partner sites. Someone must be available to receive the delivery when it arrives, otherwise your package will be returned, and a re-delivery fee will apply.
I order this during prime day on Amazon so it was hot, I didn’t realize I requested and much later date. So I could have not gotten the cold ship. But if I didn’t the day they shipped and the next day it was in mid 80 here. Glad I maid that mistake. It was cold until I open it at 10pm the night it came and it kept my choc drop perfect. I would recommen if you are warm area or summer month.
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